Terms of Service

1. Who we are

TrackPro ("we", "us", "our") is operated by Cody Tarrant. By creating an account or using TrackPro, you agree to these Terms of Service.

2. The service

TrackPro is a software platform that helps personal trainers manage their clients, plan workouts, schedule sessions, and track progress. We do not provide fitness, medical, or health advice — you (the trainer) are solely responsible for the programming and advice you give your clients.

3. Your account

You must provide accurate information when signing up and keep your login credentials confidential. You are responsible for all activity under your account. You confirm you are at least 18 years old and have the authority to enter into this agreement.

4. Acceptable use

You must not:

• Use TrackPro for anything unlawful, fraudulent, or harmful;
• Upload content that infringes on someone else's rights or privacy;
• Attempt to reverse engineer, scrape, probe, or attack the service;
• Resell or redistribute access to TrackPro without our written consent;
• Use the service to send spam or unsolicited communications.

5. Payments

Access to TrackPro is provided on a paid basis. Payment is currently arranged directly with us via bank transfer. Pricing and payment terms will be agreed in writing before access is granted. Subscriptions continue until cancelled by either party with reasonable notice.

6. Refunds

If you are unhappy with the service within the first 14 days of your initial payment, contact us at codytarrant992@gmail.com to request a refund. After 14 days, payments are non-refundable, but you may cancel at any time to avoid future charges.

7. Client data

You are the data controller for your clients' personal information stored in TrackPro. You are responsible for having an appropriate legal basis (consent, contract, etc.) to store their data and for informing them how it is used. We act as a data processor on your behalf.

8. Intellectual property

TrackPro, including its software, branding, and design, remains our property. You are granted a limited, non-exclusive, non-transferable right to use the service for your business while your account is active.

9. AI-generated content

TrackPro uses AI to suggest workouts and check-in summaries. AI outputs are suggestions only and may contain errors. You are responsible for reviewing and adapting all AI-generated content before using it with clients. AI is a tool to assist you — not a replacement for your professional judgement.

10. Service availability

We aim to keep TrackPro available at all times but cannot guarantee uninterrupted or error-free service. We may perform maintenance, updates, or changes that temporarily affect availability.

11. Liability

To the fullest extent permitted by law, our total liability to you under these Terms is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect or consequential losses (loss of profit, loss of data, loss of goodwill). Nothing limits liability for fraud, death, or personal injury caused by negligence.

12. Suspension and termination

We may suspend or terminate your account if you breach these Terms, fail to pay, or pose a security or legal risk. You may cancel at any time by contacting us. On termination, you may export your data within 30 days, after which it may be deleted.

13. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app. Continued use of TrackPro after changes means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of United Kingdom, and any disputes will be resolved in its courts.

15. Contact

Questions about these Terms? Get in touch at codytarrant992@gmail.com.